Top FAQs
Manage Your Order
You can check the status of your order or return products through ‘ORDER HISTORY’.
ORDER HISTORY
Log in to your UNIQLO account or guest account to track or return your orders through your order history.
HOW TO RETURN
Please use this helpful guide, if you are having trouble processing your return.
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Announcements
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2024.11.11Holiday Season Delivery & Returns Guide 🎁
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2024.11.01Make sure you're placing your order on the correct UNIQLO online store
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2024.09.01❗ Click & Collect service will be unavailable for all new orders from September
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2023.04.12We are no longer able to ship UNIQLO products to Serbia.
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2022.12.28Important information regarding Fraudulent Offers from fake emails ⚠️
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2022.11.29Please be aware, Customer Service emails may arrive in your spam/junk folder❗
Contact UNIQLO EU
CHAT SUPPORT
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.