How can we help?

Shipping

• What methods of delivery do you offer and how much do they cost?
• ❗ Due to the severe weather in some parts of Europe, the delivery of your order may be delayed.
• Holiday Season Delivery & Returns Guide 🎁
• When can I expect to receive my order?
• What is my delivery status?
• What is Click & Collect?
• How do I place a Click & Collect order?
• Why is Click & Collect not available for UNIQLO Poland stores?
• ❗ Click & Collect service will be unavailable for all new orders from September 2nd at UNIQLO Grand-Rue store (Luxembourg)
• What do I need to collect my Click & Collect order?
• What happens if I am unable to collect my Click & Collect order?
• Which countries do you deliver to?
• We are no longer able to ship UNIQLO products to Serbia.
• Do you deliver to my address?
• What happens once my Click & Collect order has been placed?
• How much does the Click & Collect service cost?
• How long do I have to collect my Click & Collect order?
• Do you ship to PO box address or freight forwarding addresses?
• Is my package insured and do I need to sign for my order?
• What carrier service will my parcel be delivered by?
• Can UNIQLO deliver to multiple addresses?