How can we help?

Online Orders

• How do I return my order from Poland?
• How do I return my order?
• What is your online returns policy?
• Holiday Season Delivery & Returns Guide 🎁
• What is your extended festive returns policy? 🎁
• Can I return more than one order in the same parcel?
• When can I expect to receive my refund?
• How do I cancel my return?
• How do I modify my online return request?
• How do I make an additional return from my order?
• Can I return my online order in store?
• Can I make an exchange?
• How do coupons affect my refund?
• How do I add an item(s) to a return I have not sent off?
• Can I return my order which contains Princesse Tam Tam and/or Comptoirs des Cotonniers items?