UNIQLO
  • Uniqlo Customer Service
    • Shipping Options
    • Delivery Lead Time​
    • Track Your Order​
    • Delivery​ Assistance
    • Return & Exchange Conditions
    • Online Purchase​
    • Store Purchase​
    • Refund Method and Timeframe
    • Product Information​
    • Collaboration
    • Size​
    • Price​
    • Stock Availability
    • ​Alteration​
    • Care Guides
    • Registration / Log-in​
    • Membership​ Information
    • E-Newsletter
    • Coupon​
    • UNIQLO App
    • ​Recommended Environment / Settings
    • Security
    • Store Information​
    • Others​
    • Shopping Guide
    • Place Order​
    • Purchase History / Order Modification
    • Others​
    • Payment Method​
    • Gift Card ​
    • Invoice / Receipt ​
    • Tax Exemptions
    • Campaign​
    • StyleHint / LIVE STATION​
    • Gift / Gift Wrapping​
    • ​RE.UNIQLO​
    • UTme!
    • Bulk Order
    • Corporate Information
    • Sustainability​
    • Voice of Customers​
    • Terms & Conditions
    • GDPR / Accessibility / Your Protection
    • Privacy Policy
    • Others​
ORDER HISTORY
Log in to your UNIQLO account or guest account to track or return your orders through your order history.
HOW TO RETURN
Please use this helpful guide, if you are having trouble processing your return.
  1. Uniqlo TOP
  2. Uniqlo Customer Service
  1. Uniqlo Customer Service
  2. Return & Exchange​
  3. Return & Exchange Conditions
  • Uniqlo Customer Service
    • Shipping Options
    • Delivery Lead Time​
    • Track Your Order​
    • Delivery​ Assistance
    • Return & Exchange Conditions
    • Online Purchase​
    • Store Purchase​
    • Refund Method and Timeframe
    • Product Information​
    • Collaboration
    • Size​
    • Price​
    • Stock Availability
    • ​Alteration​
    • Care Guides
    • Registration / Log-in​
    • Membership​ Information
    • E-Newsletter
    • Coupon​
    • UNIQLO App
    • ​Recommended Environment / Settings
    • Security
    • Store Information​
    • Others​
    • Shopping Guide
    • Place Order​
    • Purchase History / Order Modification
    • Others​
    • Payment Method​
    • Gift Card ​
    • Invoice / Receipt ​
    • Tax Exemptions
    • Campaign​
    • StyleHint / LIVE STATION​
    • Gift / Gift Wrapping​
    • ​RE.UNIQLO​
    • UTme!
    • Bulk Order
    • Corporate Information
    • Sustainability​
    • Voice of Customers​
    • Terms & Conditions
    • GDPR / Accessibility / Your Protection
    • Privacy Policy
    • Others​

Return & Exchange Conditions

  • Can I get a refund if the price has changed since I ordered it?
  • Can I return my order which contains Princesse Tam Tam and/or Comptoirs des Cotonniers items?
  • What is your store returns policy?
  • What is your online returns policy?
  • Faulty Products
  • Introduction|Return & Exchange Policy Overview

Contact UNIQLO EU

CHAT SUPPORT
CHAT SUPPORT
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed : Christmas Day and Easter Sunday.

COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.

COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.