UNIQLO
  • Uniqlo Customer Service
    • Shipping Options
    • Delivery Lead Time​
    • Track Your Order​
    • Delivery​ Assistance
    • Return & Exchange Conditions
    • Online Purchase​
    • Store Purchase​
    • Refund Method and Timeframe
    • Product Information​
    • Collaboration
    • Size​
    • Price​
    • Stock Availability
    • ​Alteration​
    • Care Guides
    • Registration / Log-in​
    • Membership​ Information
    • E-Newsletter
    • Coupon​
    • UNIQLO App
    • ​Recommended Environment / Settings
    • Security
    • Store Information​
    • Others​
    • Shopping Guide
    • Place Order​
    • Purchase History / Order Modification
    • Others​
    • Payment Method​
    • Gift Card ​
    • Invoice / Receipt ​
    • Tax Exemptions
    • Campaign​
    • StyleHint / LIVE STATION​
    • Gift / Gift Wrapping​
    • ​RE.UNIQLO​
    • UTme!
    • Bulk Order
    • Corporate Information
    • Sustainability​
    • Voice of Customers​
    • Terms & Conditions
    • GDPR / Accessibility / Your Protection
    • Privacy Policy
    • Others​
ORDER HISTORY
Log in to your UNIQLO account or guest account to track or return your orders through your order history.
HOW TO RETURN
Please use this helpful guide, if you are having trouble processing your return.
  1. Uniqlo TOP
  2. Uniqlo Customer Service
  1. Uniqlo Customer Service
  2. Corporate Information / Others​
  3. Terms & Conditions
  • Uniqlo Customer Service
    • Shipping Options
    • Delivery Lead Time​
    • Track Your Order​
    • Delivery​ Assistance
    • Return & Exchange Conditions
    • Online Purchase​
    • Store Purchase​
    • Refund Method and Timeframe
    • Product Information​
    • Collaboration
    • Size​
    • Price​
    • Stock Availability
    • ​Alteration​
    • Care Guides
    • Registration / Log-in​
    • Membership​ Information
    • E-Newsletter
    • Coupon​
    • UNIQLO App
    • ​Recommended Environment / Settings
    • Security
    • Store Information​
    • Others​
    • Shopping Guide
    • Place Order​
    • Purchase History / Order Modification
    • Others​
    • Payment Method​
    • Gift Card ​
    • Invoice / Receipt ​
    • Tax Exemptions
    • Campaign​
    • StyleHint / LIVE STATION​
    • Gift / Gift Wrapping​
    • ​RE.UNIQLO​
    • UTme!
    • Bulk Order
    • Corporate Information
    • Sustainability​
    • Voice of Customers​
    • Terms & Conditions
    • GDPR / Accessibility / Your Protection
    • Privacy Policy
    • Others​

Terms & Conditions

  • UNIQLO Linen/AIRism Event (Poland only)
  • UNIQLO APP giveaway and exclusive Draw for 26SS Arigato Festival Terms and Conditions
  • What are the UNIQLO.com Terms & Conditions?
  • UNIQLO App exclusive Quiz Draw for 26SS Airism Campaign Terms and Conditions
  • UNIQLO LifeWear for a Lifetime RE.UNIQLO STUDIO Gift with purchase campaign April 1-30, 2026

Contact UNIQLO EU

CHAT SUPPORT
CHAT SUPPORT
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed : Christmas Day and Easter Sunday.

COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.

COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.