Online
- Due to bank holidays, orders will take longer than expected to be dispatched.
- The colour/size I am looking for is out of stock, what can I do?
- Can I return my order if I paid with a digital gift card?
- What methods of delivery do you offer and how much do they cost?
- Can I make changes to my order?
- How do I make a bulk order of your products?
- I have entered my voucher code but it didn't work
- My e-gift card is not working
- Where is my order confirmation email?
- I have not received my welcome code, what should I do?
- How do I receive a promotion code?
- How do I redeem my UNIQLO e-gift card?
- How can I find out what measurements UNIQLO sizes are?
- How do I subscribe to the UNIQLO Newsletter?
- Where is my order number?
- Do you offer promotion codes or discount codes for students?
- How do I check my e-gift card balance?
- If I need to change my address or other details, what do I have to do?
- Do you offer alterations online?
- How do I add a promotion code to my order?
- Can I pick-up my order from a UNIQLO store?
- Can I return my digital gift card?
- Can I cancel my order?
- Which forms of payment do you accept?
- Does my e-gift card have an expiry date?
- Is it possible to reload or top up my e-gift card?
- I have lost my e-gift card. What can I do?
- How can I purchase a UNIQLO e-gift card?
- How long does it usually take to receive the e-gift cards?
- My item is faulty, what should I do ?
- I have received an incorrect item, what should I do?
- I'm missing an item in my order, what should I do?
- My order was cancelled but I think I have been charged
- I have a question about your sizing, colours and materials
- How do I know if you have received my order?
- When will I be charged for my order?
- What happens if an item on my order is out of stock?
- Can I have a different billing address to my delivery address?
- I would like to close my UNIQLO account
- Can I use IDEAL?
- How do I register an account?
- I would like to add another address to my account, is this possible?
- Can I add a voucher code to my order once it's placed?
- How do voucher codes affect my rights when returning my order?
- What is my order status?
- Can I get a refund if the price has changed since I ordered it?
- What currency can I pay with?
Contact UNIQLO EU
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.