How can we help?

Return/Exchange

• The refund for your returned order may take longer than usual.
• How do I return my order?
• How do I return my order from Poland?
• What is your online returns policy?
• When can I expect to receive my refund?
• I have a question about my refund amount.
• Can I make an exchange?
• Can I return my online order in store?
• What is your store returns policy?
• Can I return more than one order in the same parcel?
• I no longer have my Tax Invoice/Returns Note
• How do I modify my online return request?
• How do I make an additional return from my order?
• How do I cancel my return?
• How do coupons affect my refund?
• How do I add an item(s) to a return I have not sent off?
• If I buy an item in-store, can I return it to you in the post?
• Can I return my order which contains Princesse Tam Tam and/or Comptoirs des Cotonniers items?
• Can I return my in-store purchase in any UNIQLO store?