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Can I change my shipping address after placing an order?

Once your order is confirmed, we are unable to modify the shipping address, delivery method, or delivery date. 
Please refer to the following options based on your order timing and delivery method. 


Table of Contents
*If within 30 minutes of placing your order 
*If more than 30 minutes have passed
*Important Notes 


If within 30 minutes of placing your order
You may cancel your order and place a new one with correct details. 
※ Orders paid via “Pay in Store” cannot be cancelled. 
※ Our Customer Service team is unable to cancel orders on your behalf. 
※ Item may be out of stock when reordering


Helpful Links
How to Cancel Your Order


 
If more than 30 minutes have passed
Contact UNIQLO Customer Service Team

Dependent on the delivery option chosen, our team can attempt to intercept the order. But we ask for your understanding as we cannot guarantee that we will be able to do so before the first attempt of delivery is made. 

Please contact us as soon as possible, if you cannot receive your parcel at this address.



Helpful Links
How to Check My Order Status


 
Important Notes
 
  • Updating your address in your account does not change the shipping address for existing orders. 
  • You can check your order status in your [Purchase History]. Even if you do not receive an email, your order will proceed as long as it appears in your history.
  • Shipment-related emails are sent to the email address used at the time of order. If you change your email address afterward, notifications will not be sent to the new address. 
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