Delivery│Shipping Methods and Cost
UNIQLO Europe offers several delivery options. Delivery timeframes may vary depending on product availability. Your expected delivery date is shown at checkout, in your purchase history, and in your order confirmation email. *Expected delivery timeframes may vary due to the stock status.
Table of Contents
＊Home Delivery
＊Pick-up in UNIQLO Store
＊Q&A
*Greece: We delivery to all Greek islands. The only excluded postcodes are 630 86 and 630 87 (Mount Athos).
** Portugal: We deliver to Madeira and Azores but express delivery needs to be selected.
We ship from our warehouse in Germany. You will not incur any customs or duties charges when ordering from UNIQLO.
We appreciate your understanding and invite you to explore our home delivery options if Click & Collect is not available in your country.
Table of Contents
＊Home Delivery
＊Pick-up in UNIQLO Store
＊Q&A
Home Delivery
Standard Delivery is FREE for Order subtotal of €70 or more (before shipping and after coupons are applied).| Country | Standard Delivery | Express Delivery | ||
|---|---|---|---|---|
| Fee | Expected Delivery Time | Fee | Expected Delivery Time | |
| Austria | 4.95 € | 2-4 working days | 12.95 € | 1-2 working days |
| Bulgaria | 9.95 € | 4-6 working days | 12.95 € | 1-2 working days |
| Croatia | 9.95 € | 3-5 working days | 12.95 € | 1-2 working days |
| Czech Republic | 9.95 € | 3-5 working days | 12.95 € | 1-2 working days |
| Estonia | 9.95 € | 3-5 working days | 12.95 € | 1-2 working days |
| Finland | 9.95 € | 3-5 working days | 12.95 € | 1-2 working days |
| Greece* | 9.95 € | 5-7 working days | 12.95 € | 1-2 working days |
| Hungary | 9.95 € | 3-5 working days | 12.95 € | 1-2 working days |
| Ireland | 9.95 € | 3-5 working days | 12.95 € | 1-3 working days |
| Latvia | 9.95 € | 3-5 working days | 12.95 € | 1-2 working days |
| Lithuania | 9.95 € | 3-5 working days | 12.95 € | 1-2 working days |
| Luxembourg | 5.95 € | 2-4 working days | 9.95 € | 1-2 working days |
| Poland | 3.95 € | 2-5 working days | 12.95 € | 1-2 working days |
| Portugal** | 9.95 € | 3-5 working days | 12.95 € | 1-2 working days |
| Romania | 9.95 € | 3-5 working days | 12.95 € | 1-2 working days |
| Slovakia | 11.95 € | 3-5 working days | 12.95 € | 1-2 working days |
| Slovenia | 11.95 € | 3-5 working days | 12.95 € | 1-2 working days |
*Greece: We delivery to all Greek islands. The only excluded postcodes are 630 86 and 630 87 (Mount Athos).
** Portugal: We deliver to Madeira and Azores but express delivery needs to be selected.
We ship from our warehouse in Germany. You will not incur any customs or duties charges when ordering from UNIQLO.
- Estimated delivery times are subject to placing your order before 10:30am, Mon-Fri (this does include bank holidays).
- Orders placed outside this time will need to allow an extra working day for processing.
Pick-up in UNIQLO Store (Luxembourg Exclusive)
Our Click & Collect service is currently only available at our Luxembourg (Grand-Rue) store. We appreciate your understanding and invite you to explore our home delivery options if Click & Collect is not available in your country.
| Delivery Option | Fee | Expected Delivery Time |
|---|---|---|
| Pick-up in UNIQLO Store (Click & Collect) | FREE | Order by midnight Collect the next day |
Pick-up in UNIQLO Store (Click & Collect)
- Store will hold your order for 14 calendar days before returning it to warehouse.
- Bring delivery confirmation email or the SMS notification to collect your parcel.
Q&A
-
Q. Can I send one order to multiple addresses?
A. No, each order can only be delivered to one address. To send items to multiple destinations, please place separate orders.
-
Q. Is my package insured? Do I need to sign for it?
A. Yes, all orders are insured against theft and accidental damage during transit. Once delivered and signed for (or placed in a safe location), the insurance no longer applies.
Contact UNIQLO EU
CHAT SUPPORT
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed : Christmas Day and Easter Sunday.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed : Christmas Day and Easter Sunday.