Q. Can I return my online order in store?
Please note: Online orders cannot be refunded in-store.
However, you may exchange items at any UNIQLO EU store (within the same country of purchase). within 30 days of the delivery date. This excludes our UNIQLO Poland stores which will not accept any returns or exchanges from our online store.
Once an item has been exchanged in-store, it is no longer eligible for a refund (in-store or online).
To see our returns policy, please click here.
To make an online return, please use this guide: How do I return my order?Related Q&A
- Can I return my online order in store?
- How do I return my order from Poland?
- What is your online returns policy?
- Can I return my order if I paid with a digital gift card?
- Can I return my order which contains Princesse Tam Tam and/or Comptoirs des Cotonniers items?
- Holiday Season Delivery & Returns Guide 🎁
Contact UNIQLO EU
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed : Christmas Day and Easter Sunday.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed : Christmas Day and Easter Sunday.
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.
CHAT SUPPORT