Q. How do I add an item(s) to a return I have not sent off?
If you would like to add an item to your return and you have not yet posted it, all you have to do is include a note (this can be handwritten) with the information detailed below, so that our Warehouse Team can process your return.
1. Your Full Name
2. Your Order Number(s)
3. The product SKU code(s)
e.g. John Smith, A001234243, 20001232424 (located beneath the barcode of the product's label). All returned items must be returned in a resalable condition including the original packaging, tags and/or labels.
Please note that failure to follow the above guidance may lead to a significant delay in the processing of your refund.
1. Your Full Name
2. Your Order Number(s)
3. The product SKU code(s)
e.g. John Smith, A001234243, 20001232424 (located beneath the barcode of the product's label). All returned items must be returned in a resalable condition including the original packaging, tags and/or labels.
Please note that failure to follow the above guidance may lead to a significant delay in the processing of your refund.