How can we help?

UNIQLO is always happy to exchange (exchanges are not available in our Poland stores) or refund all item(s) by the original method of payment as long as the item(s) are returned in a resalable condition (with original packaging, tags and/or labels) within 30 days from the date of purchase. Returns and exchanges can only be accepted in a UNIQLO store which is within the same country of original purchase. Please keep your receipt as it will be necessary in order to process any exchange or refund.

Please be advised, however, that the following item(s) cannot be returned:

1. Innerwear/underwear/swimwear/masks due to hygiene reasons
2. Personalised item(s) (e.g. altered)

An exception can be made for items deemed faulty and which cannot be fixed or replaced by the store.