My digital gift card is not working

Q. My digital gift card is not working

Please ensure that the gift card details are entered exactly as they appear on the digital gift card link. We advise you to refrain from copying and pasting the number from the digital gift card link directly as the formatting can cause interference with the redemption.

Additionally, please ensure that you enter the correct PIN number that has been provided. In the case that your transaction has been blocked due to incorrect input of the pin number, please contact us through the details shared below, and we will happily check the status of your digital gift card and resolve this for you.

If all of the above was entered correctly, and the issue persists please email us at uniqlo@buyatab.com to process the refund of your gift card.

Was this information helpful?

YES

If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via chat or phone.

Please let us know why this article is not helpful.

The article is hard to understand

This isn’t the information I was looking for

The explanation content and image used are different from the actual screen display

I do not agree with policy on this subject

Other

Please let us know which part of article is hard to understandPlease let us know what information you are looking forPlease let us know which part was different from the description in the article?Please let us know how we can improve our policy/service to meet your needsPlease let us know the reason answer being not helpful and how we can improve it

Note :

Please do not fill in any personal information.

We are not able to respond directly to your feedback.

Send

Related Q&A

Contact UNIQLO EU

CHAT SUPPORT

CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.

How can we help?

Q. My digital gift card is not working

Related Q&A

Contact UNIQLO EU