Need some help returning your item? No worries, see below for some simple instructions:1.
Please access the returns portal
using the order number and the e-mail address used for the order.2.
Select the items you wish to return, confirm return reason and generate your label.3.
Print your returns label and attach this to your parcel. Please ensure you have removed the original address label to avoid delays.4.
Package your parcel securely and return to your nearest Post Office. Please do ensure you receive a receipt as proof of postage, which you should retain until you receive your refund.Please note, UNIQLO do not offer free returns in this region.
Please find the returns address below:
Arvato distribution GmbH,
Schleefstraße 1a, 44287,
Once your return has been received and processed, you will receive a confirmation email from us. Normally, it can take up to 15 working days
from the date you posted your item/s back to us for the refunded value to reflect on the card used at the time of placing your order.To obtain an exchange
, you can go in any UNIQLO store in the exact country you placed your order in.
Please note that exchange for orders placed with another payment method than credit card (Paypal, IDEAL, Apple Pay or Google Pay) can't be processed in store.
An exchange can only be offered in store for online order against another item or selection of item of the same price or above.