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Q. Returning your order

Please complete your return here using our returns portal. Please enter the order number and the e-mail address used for the order.

Please note: we do not offer free returns, you must use and pay a shipping company of your choice to return your item(s). We are unable to offer exchanges for orders returned via post.
It can take up to 15 working days from your returning the item(s) to receiving your refund.

If you return your online order to a UNIQLO EU store, you will have the option to exchange ONLY.

Should you have placed your order via PayPal you can only return your order via post. We do not accept PayPal returns or exchanges in-store. Please access into our Return Portal to proceed with the return. 

For further information please click here.


If you have a faulty item, please contact us or visit your nearest UNIQLO store

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