Help

Help UNIQLO Help

 
  1. Help
  2. /
  3. ONLINE
  4. /
  5. RETURNS
  6. /

Q. Can I return my online order in store?

Refunds for online orders cannot be processed in stores. You have 30 days to exchange your online order at a UNIQLO EU store (within the same country of purchase) if you paid using a Credit/Debit card or Apple/Google Pay. Orders placed using PayPal will have to be returned to our warehouse as they will not be accepted for exchange in stores. To make an online return, please use our Returns Portal.
 
User-added image

Please review UNIQLO EU’s returns policy here: Return Policy

Was this information helpful?

No
If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via chat.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
This is for feedback only and not monitored by our Customer Service team)