Q. What is your store returns policy?
For items purchased in a UNIQLO Belgium, Netherlands or Poland Pop-Up store:
UNIQLO is always happy to exchange or refund all item(s) by the original method of payment as long as the item(s) are returned in a resalable condition (with original packaging, tags and/or labels) within 30 days from the date of purchase. Please keep your receipt as it will be necessary in order to process any exchange or refund. Store purchases can be returned and exchanged at any UNIQLO store within the same country of purchase.
Please be advised, however, that the following item(s) cannot be returned:
1. Innerwear/underwear/swimwear/masks due to hygiene reasons
2. Personalised item(s) (e.g. altered)
An exception can be made for items deemed faulty and which cannot be fixed or replaced by the store.
UNIQLO is always happy to exchange or refund all item(s) by the original method of payment as long as the item(s) are returned in a resalable condition (with original packaging, tags and/or labels) within 30 days from the date of purchase. Please keep your receipt as it will be necessary in order to process any exchange or refund. Store purchases can be returned and exchanged at any UNIQLO store within the same country of purchase.
Please be advised, however, that the following item(s) cannot be returned:
1. Innerwear/underwear/swimwear/masks due to hygiene reasons
2. Personalised item(s) (e.g. altered)
An exception can be made for items deemed faulty and which cannot be fixed or replaced by the store.
Contact UNIQLO EU
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
