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Q. I am having problems registering an account

Here are some things to consider when registering an account:

1. Address: If your address is long we would kindly ask you to use both address fields to complete your full address. Should you enter a work address, please ensure to include the company name.

2. Post code: Entering spaces and/or symbols may result in an error. Please enter your post code without spaces or symbols.

3. Phone number: Entering spaces may result in an error. Please enter your phone number without spaces.

4. Password:
- Your password must be between 8 to 20 characters in length.
- Your password must contain a combination of letters and numbers, symbols are excluded. [ex.] u1n2i3q0.

If you still encounter errors while completing the registration form, please contact us and provided us with the following:

- Date/time you tried to register.
- A screenshot of the registration form (showing your address and any error messages).
- Email address you would like to register with.

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