If you are returning your parcel from Poland, please follow the instructions below:
You will have to cover the cost of your return shipping using a carrier of your choice. UNIQLO will only accept returns which are made within the 30 days return period.1
Please access the Returns Portal to register the item(s) you wish to return from your order. You will be able to select the reason for the returned item(s) which we will use as feedback to improve our products! Once you have registered your return, the returns portal will generate your return packing slip and return label.You will notice that the return label shows the address for our warehouse in Germany. Please cover/replace this address with the address of our warehouse in Poland which is shown below:
ul. Kolejowa 150
Print your return packing slip and label. Include the packing slip inside the parcel. Amend the address on the return label and affix to the outside of your parcel.3
Package your parcel securely and return to our warehouse in Poland using a delivery carrier of your choice. Please do ensure you receive a receipt as proof of postage, which you should retain until you receive your refund. 4
Once your return has been received and processed, you will receive a confirmation email from us. Normally, to receive your refund, it can take up to 2 weeks from the day we have received your return package at our warehouse.