2. Uniqlo Customer Service
  3. Online
  4. Gifts/Gift Card

Q. My digital gift card is not working

Please ensure that the gift card details are entered exactly as they appear on the digital gift card link. We advise you to refrain from copying and pasting the number from the digital gift card link directly as the formatting can cause interference with the redemption.

Additionally, please ensure that you enter the correct PIN number that has been provided. In the case that your transaction has been blocked due to incorrect input of the pin number, please contact us through the details shared below, and we will happily check the status of your digital gift card and resolve this for you.

If all of the above was entered correctly, and the issue persists please email us at uniqlo@buyatab.com to process the refund of your gift card.
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