UQ EU | UQ EU Customer Service

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Q&A about ORDERING

Q&A about ORDERING

Do you offer alterations online?

How do I pay for my order?

What currency can I pay with?

Can I use PayPal?

Can I have a different billing address to my delivery address?

What information do you require?

What is a CVV number?

What security checks are in place to make sure my purchase is valid?

How do you keep my personal information secure?

How safe is shopping on www.uniqlo.com?

I've used the wrong credit card for my order. Can I change my payment method?

Why has my payment been refused?

When will I be charged for my order?

How do I place my order?

Do I need to set up an account to place an order?

Can I make changes to my order?

I have a question about your sizing, colours and materials

Can I cancel my order?

What happens if I notice that my personal details are incorrect after I have placed my order?

Can I order from www.uniqlo.com and collect from a store?

What happens if an item on my order is not available?

How do I know if you have received my order?

My order cannot be processed

My order was cancelled but I think I have been charged

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