UNIQLO EU | Q&A about DELIVERY | Customer Service

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Q&A about DELIVERY

Q&A about DELIVERY

What methods of delivery do you offer and how much do they cost?

Do you ship to PO box address or freight forwarding addresses?

My chosen delivery address has business hours, can I request a delivery time-slot?

Is my package insured and do I need to sign for my order?

What carrier service will my parcel be delivered by?

Order to Delivery Process

What are the store opening times?

How much does the Click & Collect service cost?

I don’t understand my tracking, can you help?

I have entered an incorrect address, what should I do?

I will not be in for delivery, can I request that my parcel is left in a safe location or with a neighbour?

What should I do if my order hasn’t been delivered yet?

What happens if I am unable to collect my Click and Collect order?

How can I track my order?

Click and collect order placed during weekend and bank holiday

Will I be notified when my Click and Collect order arrives in store?

When will my Click and Collect order be ready for collection?

How do I collect my Click and Collect order?

How long do I have to collect my Click and collect order?

Do you deliver to my address?

What is Click & Collect?

How do I place a Click & Collect order?

What happens once my order has been placed?

What happens if I am out when you try to deliver?

Can UNIQLO deliver to multiple addresses?

What time will my parcel arrive?

Customs and Duty Charges

What is my order status?

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