UNIQLO EU | Q&A about DELIVERY | Customer Service

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Q&A about DELIVERY

Q&A about DELIVERY

Order to Delivery Process

How can I track my order?

What methods of delivery do you offer and how much do they cost?

Click and collect order placed during weekend and bank holiday

Will I be notified when my Click and Collect order arrives in store?

When will my Click and Collect order be ready for collection?

How do I collect my Click and Collect order?

How long do I have to collect my Click and collect order?

What happens if I am unable to collect my Click and Collect order?

What should I do if my order hasn’t been delivered yet?

Do you deliver to my address?

Do you ship to PO box address or freight forwarding addresses?

What is Click & Collect?

How much does the Click & Collect service cost?

How do I place a Click & Collect order?

What happens once my order has been placed?

What are the store opening times?

What happens if I am out when you try to deliver?

Is my package insured and do I need to sign for my order?

Can UNIQLO deliver to multiple addresses?

I will not be in for delivery, can I request that my parcel is left in a safe location or with a neighbour?

I have entered an incorrect address, what should I do?

What carrier service will my parcel be delivered by?

My chosen delivery address has business hours, can I request a delivery time-slot?

I don’t understand my tracking, can you help?

What time will my parcel arrive?

Customs and Duty Charges

What is my order status?

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