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Q&A about
DELIVERY
Q&A about DELIVERY
What methods of delivery do you offer and how much do they cost?
Do you ship to PO box address or freight forwarding addresses?
My chosen delivery address has business hours, can I request a delivery time-slot?
Is my package insured and do I need to sign for my order?
What carrier service will my parcel be delivered by?
Order to Delivery Process
What are the store opening times?
How much does the Click & Collect service cost?
I don’t understand my tracking, can you help?
I have entered an incorrect address, what should I do?
I will not be in for delivery, can I request that my parcel is left in a safe location or with a neighbour?
What should I do if my order hasn’t been delivered yet?
What happens if I am unable to collect my Click and Collect order?
How can I track my order?
Click and collect order placed during weekend and bank holiday
Will I be notified when my Click and Collect order arrives in store?
When will my Click and Collect order be ready for collection?
How do I collect my Click and Collect order?
How long do I have to collect my Click and collect order?
Do you deliver to my address?
What is Click & Collect?
How do I place a Click & Collect order?
What happens once my order has been placed?
What happens if I am out when you try to deliver?
Can UNIQLO deliver to multiple addresses?
What time will my parcel arrive?
Customs and Duty Charges
What is my order status?
Search by category
ONLINE
See All
ORDERING
MY ORDER
DELIVERY
RETURNS
STORE
See All
STORE INFORMATION
MY STORE PURCHASE
RETURNS & EXCHANGES
STORE SERVICES
PRODUCTS & AVAILABILITY
See All
ITEM INFORMATION
PRODUCT AVAILABILITY
PROMOTIONS
See All
PROMOTION CODES
LEGAL
See All
GDPR
PRIVACY POLICY
TERMS AND CONDITIONS
MY UNIQLO
See All
My UNIQLO APP
MY UNIQLO ACCOUNT
OTHER
See All